Frequently Asked Questions

Are there any differences between online and face to face therapy?

Online therapy offers greater accessibility and convenience, allowing clients to attend sessions from the comfort of their homes or a safe space with internet access, eliminating time constraints such as work commitments and difficulties travelling etc. Face-to-face therapy involves in-person sessions and provides a multisensory experience, including body language, facial expressions, and environmental cues, which can enhance therapeutic interactions.

Online therapy may lack some sensory inputs, affecting the depth of communication. Research suggests that online therapy can be as effective as face-to-face therapy for various mental health concerns, with some studies indicating faster progress in online therapy. However, individual preferences and circumstances may influence effectiveness.


Establishing and maintaining a therapeutic relationship may differ between online and face-to-face therapy due to variations in communication channels, rapport-building techniques, and the perception of privacy and trust. Online therapy offers flexibility in scheduling and may require less time commitment for travel and session preparation. Face-to-face therapy may involve more structured appointment times and additional logistical consideration

How do individual therapy sessions work?

Initially, To get things started, we will email you a questionnaire. The purpose of the consultation is to better understand your needs and goals and to see how we could be of assistance. Before we start our journey together, you will meet with your counsellor/ therapist for your initial session and go over the course of treatment. After that, you and your counsellor/therapist will decide how often to meet for 50 minutes so that you can continue on your healing journey.

What happens during a 20 minute complementary consultation?

The initial complementary 20 minute consultation differs slightly from the subsequent ones. We will be asking questions to assist us to determine whether we are able to provide you with the support you require, in addition to giving you the chance to go into further depth about why you are seeking counselling.


Should you have previously finished the "New Client Questionnaire," we might ask you to elaborate on a few of your answers. You can also ask any questions you may have about the paperwork, our working style, and our collaborative work here.


After the consultation, we'll allow you some time to consider the information you've been given, and we will follow up with as to how you would like to move forward.

What happens during a counselling session?

During counselling sessions, you are free to discuss anything that is important to you. You are in charge of them, and while we might offer advice now and then, our only goal is to help you contribute what you can to the meeting. You might discuss current affairs or enduring memories from the past.


There may be moments when you want to stay with the feelings that are starting to surface, and other times when you want to sit in silence for a bit to reflect. During this time, we will listen to you without passing judgement and support you as you explore your experiences in order to gain an understanding and insight and to think through the various possibilities that might become accessible to you.

What do you mean by person-centred therapy?

Person-centred therapy uses a non-authoritative approach that allows clients to take more of a lead in discussions so that, in the process, they will discover their own solutions. The therapist acts as a compassionate facilitator, listening without judgment and acknowledging the client's experience without moving the conversation in another direction. The therapist is there to encourage and support the client and to guide the therapeutic process without interrupting or interfering with the client's process of self-discovery.

What's the difference between counselling and therapy?

In most cases, counselling is a great way to obtain help with a current problem that may be looked into and possibly resolved in a few sessions. After a certain amount of weeks, the issue is better recognised, and a clear course of action becomes apparent.

Treatment that goes a little bit further, towards bigger life issues and issues that have a more substantial influence on the client's life, is usually linked to therapy. There may be flexibility in the number of sessions because therapy often involves a long-term plan.


Which approach is best depends on the client's circumstances and the difficulties they are facing. A problem may occasionally be resolved in a few sessions of treatment, or counselling may be a better long-term, ongoing option.

Counselling:

  • Works with conscious processes and thoughts
  • Less in depth training with a possible area of specialism
  • Might be focused on one particular difficulty which is caused by current circumstances
  • Here and now focus
  • Helps with more surface type difficulties and current problems
  • Emphasis on current difficulties
  • Counselling skills
  • Counselling is usually a short to mid term process

Therapy:

  • Works with the conscious, subconscious and unconscious processes and thoughts
  • Extensive training with personal development component and possible psychiatric placement with areas of specialism
  • Focused on a number of difficulties originating from past and present life story
  • There and then, here and now
  • Psychotherapy helps with current and past difficulties which require in depth processing and psyche changes
  • Helps to uncover foundation of difficulties with a reflective emphasis
  • Specialist techniques as well as counselling skills
  • Psychotherapy is usually a medium to long term process
Will everything I say be kept confidential?

One of the primary ways that counselling and therapy vary from talking to friends or family is that everything spoken in the counselling room, face-face or telephone is confidential. You will discover that having the flexibility to talk in private is really valuable once you are comfortable with the regular session format and the secure environment they offer.


Please be aware that there are circumstances in which you might pose a risk to others or to myself, and in these instances we might not be able to maintain complete confidentiality since the law requires us to inform an authority. Confidentiality violations is very rare and uncommon, however this only happens after the person concerned has been informed.

How long will I need to have counselling?

How long a period of counselling lasts will vary from person to person and depend on the depth of the issues they are facing. For some people a couple of sessions helps to bring their problems into focus, and they feel ready to move forward; other problems may require more of an open-ended approach.

Before we begin any work we will agree on the number of sessions we’ll undertake, and at the end of that number review our progress. As long as we both agree further therapy will be of benefit to you, sessions can continue.

What is Trauma?

Trauma is a response to an experience or series of experiences that cause psychological and physiological distress. Traumatic experiences range from sexual or physical assault and abuse, psychological abuse, accidents, war, losing a loved one, natural disasters, grief, and more .You may have been involved in the event directly where harm was caused to you or indirectly by having witnessed someone else being subjected to harm.

However, trauma is not necessarily an event that happens to us but what happens inside of us if our nervous system is unable to process and make sense of an experience. The events in themselves can affect each of us very differently. Trauma occurs when our nervous system is dysregulated and unable to return to equilibrium. It can manifest as many things, including somatic and body-based responses, emotional distress, flashbacks, nightmares, and dissociation.

What is untreated Trauma?

Untreaded trauma may persistent symptoms without treatment, individuals may experience persistent symptoms of trauma, such as nightmares, insomnia, anxiety, depression, phobias, substance abuse, panic attacks, and anger. Untreated trauma can contribute to severe physical or psychological illnesses, as trauma impacts overall health and well-being.

Unresolved trauma can interfere with various aspects of life, including relationships, work, and daily functioning, as individuals may struggle with coping mechanisms and emotional regulation. Addressing trauma through appropriate therapeutic interventions, support systems, and coping strategies is crucial for minimizing the impact of trauma and promoting healing and resilience.

What is PTSD?

PTSD stands for Post Traumatic Stress Disorder. It occurs when a person's nervous system becomes stuck on "on". When you are stuck in this overstimulated state you are unable to make sense of what happened, find yourself in a state of shock and being unable to process your emotions.

Your traumatic experience can change how you view yourself, others, and the world around you. You may experience nightmares, flashbacks about the event - where it feels like it is happening again. You may also find yourself feeling on edge, feeling unsafe, experience low mood and anxiety, be withdrawn and avoiding reminders of your trauma. You may find that your relationships are impacted in some way.

What is complex Trauma?

Complex trauma is an emotional response and exposure to ongoing traumatic experiences, such as childhood abuse and neglect. People who have experienced complex trauma suffer from prolonged symptoms of trauma that are pervasive and intrusive.

Get in Touch

Contact us via telephone 07359797815 or fill in our contact form. We are excited to hear from you.

A complimentary 20-minute video or telephone consultation will be offered to you and you can discuss any queries regarding therapy and how therapy works.

This gives us the opportunity to talk about the reasons you are considering therapy and if it would be beneficial for you.

All enquires are usually answered within 24 hours', and all contact is strictly confidential. Please check your email junk or spam folder if you haven't heard back within a few days.

If you're still unable to get a response, please send your enquiry again by filling in our contact form or if it makes you feel more at ease, please give us a call on 07359797815.


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