Online therapy sessions offer convenient and secure therapy at your convenience in a private setting. We are living examples of how therapy can be innovative and cutting edge as we adopt new approaches to deliver high-quality therapeutic care.
We are unable to work with people who are actively suicidal because we only do telephone and online sessions. Please go to your local Accident and Emergency Service, your General Practitioner or Crisis Team if you require immediate assistance.
However, we do work with people who are depressed and/or have suicidal thoughts and self-harming behaviours. We encourage you to get in touch with us and ask for the support that you require if this describes you. We will be able to refer you with a qualified practitioner who can address your specific needs if we are unable to do so ourselves.
Counselling is not just about face-to-face appointments. Many counsellors offer sessions through online platforms or appointments by phone (telephone).
Even though you’re not in the same room, the counsellor or psychotherapist can still help you to explore how you’re feeling, understand what you are going through and support you to make changes in your life if you need to.
Sometimes people choose online or phone counselling appointments because it’s easier for them to access or fits with their lifestyle or working hours better. It also means they’re not restricted to finding a therapist who is based near them.
The coronavirus pandemic led to an increase in therapists offering online or phone counselling. Many say they’ll continue working in this way in the future.
Here at Working Through Trauma we require the client to answer the phone from a suitable and private area.
You need a private, calm area where you can talk without worrying about being overheard or interrupted.
Online counselling is carried out via secure and encrypted web platforms. Just like phone counselling you'll need a private space to have the conversation. Ideally, to be presented as you would if you were to attend face to face.
Use a laptop, computer, or tablet if possible (and you may need to make sure that your device’s microphone and camera are working). Stabilise your device on a flat surface rather than holding it, for minimal disruption or distraction.
When you and your therapist are both connected by video link, you’ll probably spend a few minutes checking the camera position is ok and that you can both see and hear each other.
Your therapist will discuss how it’s going to work and should also ensure you know what to do if the connection is interrupted.
An important part of counselling is that you feel heard and understood. This is no different for face to face, online and phone counselling. The sessions – however they are carried out – should offer you a safe space to talk about your feelings without judgment.
Your therapist will support you to become aware of what you feel and why you feel this way and help you to understand what you can do about it.
Many of the same problems that can be helped by in-person counselling can also be helped by phone and online counselling, including anxiety, stress, depression, problems with confidence and self-esteem, loss, and challenges with family relationships. However, it isn't appropriate for everyone.
If at all feasible, try to obtain some face-to-face help if you're feeling extremely ill or desperate. In an emergency, call your local Accident and Emergency Service or your general practitioner.
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